GENERAL TERMS & CONDITIONS

General Terms and Conditions exclusively for LCT – Language Coaching and Training

1. Scope of Application

LCT offers its customers language courses online on the Internet, on-site courses and seminars. LCT provides the service exclusively on the basis of these terms and conditions, unless LCT has expressly agreed otherwise in text form.

2. Registration / Contract  

You can register on an online coaching course by using the forms on this website or by email. The contract will become effective only with the confirmation by LCT in text form. For on-site trainings, please contact us to receive an offer.

The online coaching course fees can be found on our homepage. Your registration is binding, but a cancellation is possible. The course fees are payable in advance and are due with the confirmation.

Payments can be done via bank transfer or PayPal, are to be paid in advance and are due with the confirmation of the course.

3. Coaching and Training

A training / coaching unit lasts 60 minutes, unless otherwise agreed in text form, and includes preparation and follow-up tasks. The course will start at the agreed time, even when you are late. We’ll try to be flexible, but it might not be possible to add additional time for latecomers due to other appointments.

If you need to change the schedule, please contact us in at least 24h advance to allow us to reschedule the session, otherwise the full course fee will apply. For on-site training that include travelling, contact us at least one week before the appointment. Third-party costs that cannot be avoided have to be paid in full.

4. Cancellation

Online coaching

You can cancel your course 24 hours before the first class in text form. Your cancellation is confirmed by us by Email. We kindly ask you for your understanding that we do not accept any telephone cancellations.

On-site courses and seminars

You can cancel your course up to a week before the first class in text form. Your cancellation is confirmed by us by Email. We kindly ask for your understanding that we do not accept any telephone cancellations.  Third-party costs that cannot be avoided have to be paid in full.

Money-back guarantee

For first-time customers of online coaching: you can withdraw within two days after the 2nd session, if the coaching does not suit you. Fees for the remaining classes will be reimbursed in full.

Substitute participant

If you cannot attend a course or a class you’ve booked, you can transfer it to a substitute participant at your own pleasing. However, the contract between you and LCT will remain effective. Course fees will not be reimbursed. If you do not attend a class nor name a substitute participant, the full fee will be due.

§ 5. Copyright

All documents issued in the courses are copyrighted and may not be copied – even partially – without the consent of LCT.

§ 6. Data protection

The data transmitted to us is stored in the computer system. If you have provided us with your e-mail address, this will be used by LCT exclusively for the purpose of the course and will not be passed on to third parties. LCT may point out new course offers.

§ 7. Cancellation of the participant

Each participant can terminate the contract at any time for important reason in writing. One important reason is e.g. In the case of confiscation for military service or civilian service or not just temporary sickness, which makes participation impossible.

§ 8. Place of jurisdiction

In case any of the terms are legally invalid, all other terms will remain valid and effective. German law applies. Place of jurisdiction is Munich, Bavaria, Germany.